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| Privacy Notice |
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The following statement explains our policy regarding the personal information we collect about you.
1. Statement of intent
From time to time, you will be asked to submit personal information about
yourself (e.g. name and email address etc) in order to receive or use services
on our website. Such services include newsletters, competitions, "Alert
Email", live chats, message boards and our shop membership.
By entering your details in the fields requested, you enable the our shop and
its service providers to provide you with the services you select. Whenever you
provide such personal information, we will treat that information in accordance
with this policy. Our services are designed to give you the information that you
want to receive. our shop will act in accordance with current legislation and
aim to meet current Internet best practice.
2. Information on visitors
During the course of any visit to our shop, the pages you see, along with
something called a cookie, are downloaded to your computer (see point 3 for more
on this). Most, if not all, websites do this, because cookies allow the website
publisher to do useful things like find out whether the computer (and probably
its user) has visited the site before. This is done on a repeat visit by
checking to see, and finding, the cookie left there on the last visit.
Any information that is supplied by cookies can help us to provide you with a
better service and assists us to analyse the profile of our visitors. For
example: if on a previous visit you went to, say, the education pages, then we
might find this out from your cookie and highlight educational information on a
second visit.
We gather non-personal data regarding the visitors to our site on our behalf
using cookies and code which is embedded in the site. Both the cookies and the
embedded code provide non-personal statistical information about visits to pages
on the site, the duration of individual page view, paths taken by visitors
through the site, data on visitors screen settings and other general
information. The our shop uses this type of information, as with that
obtained from other cookies used on the site, to help it improve the services to
its users.
3. What is a cookie?
When you enter a site your computer will automatically be issued with a cookie.
Cookies are text files that identify your computer to our server. Cookies in
themselves do not identify the individual user, just the computer used. Many
sites do this whenever a user visits their site in order to track traffic flows.
Cookies themselves only record those areas of the site that have been visited by
the computer in question, and for how long. Users have the opportunity to set
their computers to accept all cookies, to notify them when a cookie is issued,
or not to receive cookies at any time. The last of these, of course, means that
certain personalised services cannot then be provided to that user.
NB: Even if you have not set your computer to reject cookies you can still browse
our site anonymously until such time as you register for our shop services.
4. Use and storage of your personal information
When you supply any personal information to our shop (e.g. for competitions, our shop
Community services or our shop membership) we have legal obligations towards
you in the way we deal with that data. We must collect the information fairly,
that is, we must explain how we will use it (see the notices on particular
webpages that let you know why we are requesting the information) and tell you
if we want to pass the information on to anyone else. In general, any
information you provide to the our shop will only be used within the our shop
and by its service providers. It will never be supplied to anyone outside the our shop
without first obtaining your consent, unless we are obliged or permitted by law
to disclose it. Also, if you post or send offensive or inappropriate content
anywhere on or to our shop and our shop considers such behaviour to be
serious and/or repeated, our shop can use whatever information that is
available to it about you to stop such behaviour. This may include informing
relevant third parties such as your employer, school or e-mail provider about
the content and your behaviour.
We will hold your personal information on our systems for as long as you use the
service you have requested, and remove it in the event that the purpose has been
met, or, in the case of our shop membership you no longer wish to continue
your registration as a our shop member. For safety reasons, however, our shop
may store messaging transcript data (including message content, member names,
times and dates) arising from the use of our shop Community services such as
Connector for a period of six months. Where personal information is held for
people who are not yet registered but have taken part in other our shop
services (eg competitions), that information will be held only as long as
necessary to ensure that the service is run smoothly. We will ensure that all
personal information supplied is held securely, in accordance with the Data
Protection Act 1998.
If you are notified on a our shop site that your information may be used to
allow the our shop to contact you for "service administration
purposes", this means that the our shop may contact you for a number of
purposes related to the service you have signed up for. For example, we may wish
to provide you with password reminders or notify you that the particular service
has been suspended for maintenance. We will not contact you for promotional
purposes, such as notifying you of improvements to the service or new services
on our shop unless you specifically agree to be contacted for such purposes
at the time you submit your information on the site, or at a later time if you
sign up specifically to receive such promotional information.
5. Access to your personal information
You have the right to request a copy of the personal information the our shop
holds about you and to have any inaccuracies corrected. (We charge £10 for
information requests.) Please address requests to the Data Protection Officer,
our shop, Cornish Cottage, Barrs Lane, Woking, Surrey, GU21 2JN (Email: prof@our shop).
6. Users 16 and under
If you are aged 16 or under, please get your parent/guardians permission
beforehand whenever you provide personal information to the our shop
website. Users without this consent are not allowed to provide us with personal
information.
7. How to find and control your cookies
If you are using Netscape 6.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
If you are using Internet Explorer 6.0:
1. Choose Tools, then
2. Internet Options
3. Click the Privacy Tab
4. Click on Custom Level
5. Click on the Advanced button
6. Check the override automatic cookie handing box and select Accept, Block or
Prompt for action as appropriate.
If you are using Internet Explorer 5.0 or 5.5:
1. Choose Tools, then
2. Internet Options
3. Click the Security tab
4. Click on Custom Level
5. Scroll down to the sixth option to see how cookies are handled by IE5 and
change to Accept, Disable, or Prompt for action as appropriate.
If you are using Internet Explorer 4.0:
1. Choose View, then
2. Internet Options
3. Click the Advanced tab
4. Scroll down to the yellow exclamation icon under Security and choose one of
the three options to regulate your use of cookies.
In Internet Explorer 3.0:
You can View, Options, Advanced, then click on the button that says Warn before
Accepting Cookies.
If you are using Netscape Communicator 4.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Set your options in the box that says Cookies.
8. How do you know which of the sites you have visited use
cookies?
If you are using Netscape 6.0:
On your Task Bar, click:
1. Edit, then
2. Preferences
3. Click on Advanced
4. Click on Cookies
5. Click the View Cookies button
If you are using Internet Explorer 5.0 or 6.0:
1. Choose Tools, then
2. Internet Options
3. Click the General tab
4. Click Settings
5. View Files
If you are using Internet Explorer 4.0:
On your Task Bar, click:
1. View, then
2. Internet Options
3. Under the tab General (the default tab) click
4. Settings
5. View Files.
Internet Explorer 3.0:
On your Task Bar, click:
1. View
2. Options
3. Advanced
4. View Files.
Netscape Communicator 4.0:
Netscape bundles all cookies into one file on your hard drive. You will need to
find the file, which it calls Cookie.txt on Windows machines.
9. How to see your cookie code
Just click on a cookie to open it. You will see a short string of text and
numbers. The numbers are your identification card, which can only be seen by the
server that gave you the cookie.
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